About this knowledge platform

Why this platform exists

Artificial intelligence is changing, in a short space of time, how crisis teams, communication advisers, municipalities and safety regions prepare for crises, detect them and communicate about them. At the same time new risks are emerging: AI hallucinations, deepfakes, disinformation and uncertainty about regulation such as the EU AI Act. We could not find a central place where these subjects are explained clearly and without sales talk. That is what this platform tries to be.

The Dutch version of this site came first, and most of the material is rooted in Dutch crisis management practice: the BOB decision model, the GRIP escalation structure, the safety regions, and Dutch reporting duties. We have kept that grounding in the English version rather than flattening it into something generic, because the practice is what makes the material useful. Where a Dutch term has no natural English equivalent, we give the Dutch term and explain it.

The relationship with CrisisRadar

This platform is supported by CrisisRadar B.V., which builds a crisis management platform for safety regions, municipalities and organisations with a public task, and CrisisMaatje, a free connection between your own AI assistant and the CrisisRadar platform. Where relevant, articles refer to these products, always in context and clearly marked. The articles themselves are written to have value on their own, even if you never click through.

How the editorial team works

Articles are written by the editorial team of AI Crisis Communication, using AI tools under human control, exactly as we advise in our own articles. We base ourselves on publicly available sources (academic publications, government documents, trade publications) which are listed per article. Where something is still uncertain or calls for legal or professional advice, we say so explicitly: this platform does not replace a lawyer, data protection officer or crisis communication adviser for your specific situation.

The full editorial charter, including our source hierarchy, our use of AI and our review cycle, is on Editorial policy. Our corrections policy and public corrections log are on Corrections.

Terminology and methodology

We align with established, recognised methodology in Dutch and international crisis communication: the BOB decision model (building the picture, forming a judgement, taking a decision), the Dutch GRIP structure, the CERC model (Crisis and Emergency Risk Communication) and the Situational Crisis Communication Theory. Where CrisisRadar uses a method of its own, such as the CRASSU key message method, we identify it as such.

For a full list of terms in both languages, see our crisis communication glossary.

Questions or feedback?

Please get in touch, including if you spot an error or miss a topic.

Go to the contact page